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Official WhatsApp Business API Partner

India's #1 WhatsApp CRM & Marketing Platform

Send bulk WhatsApp messages, automate AI chatbots, manage CRM leads & run powerful campaigns — all from one multi-vendor platform built for Indian businesses.

500+
Active Businesses
10M+
Messages Sent
99.9%
Uptime SLA
Need24 Business Chat
● Online
Hi! Interested in your products 😊
Welcome! How can I help you today? 🚀
What are your pricing plans?
Starting at ₹0/month — Try Free!
1.2k
Delivered
94%
Open Rate
38%
Click Rate
AI Bot
Auto Reply Active
+320%
Conversion Boost

Trusted by 500+ businesses across India

📱
10M+
WhatsApp Messages Sent
🏢
500+
Active Business Accounts
🤖
50K+
AI Chatbot Conversations
98%
Customer Satisfaction

Everything You Need to Grow with WhatsApp

A complete all-in-one platform — WhatsApp + CRM + Calling + Ads + Billing — built for agencies & businesses across India.

📲
WhatsApp Marketing
9 Features
  • Official WhatsApp API Integration
  • Bulk Messaging (Unlimited)
  • Template Message System
  • Media Support (Image/Video/PDF)
  • Personalized Messages
  • Auto Message Scheduling
  • Delivery Reports (Sent/Read)
  • Click-to-Chat Link Generator
  • QR Code Generator
🤖
Chatbot & Automation
10 Features
  • No-Code Chatbot Builder
  • Multi-Level Menu System
  • Keyword-Based Auto Reply
  • Button & Quick Reply Options
  • Auto Welcome Message
  • AI-Based Smart Replies
  • Lead Qualification Flow
  • Time-Based Automation
  • Multi-Language Responses
  • Drag & Drop Flow Builder
📞
Calling CRM System
8 Features
  • Built-in Calling Panel
  • Click-to-Call Feature
  • Call Recording
  • Call History Tracking
  • Lead Status Update
  • Follow-Up Reminder
  • Auto Lead Assignment
  • Telecaller Performance Tracking
👥
Lead Management
8 Features
  • Auto Lead Capture from Ads
  • Manual Lead Upload (Excel/CSV)
  • Lead Segmentation & Tagging
  • Lead Status Tracking
  • Notes & Activity Timeline
  • Multi-User Access
  • Lead Transfer System
  • Expiry-Based Reassignment
🎯
Run Ads (FB & Instagram)
11 Features
  • Powered by Meta Platforms
  • Easy Ad Creation
  • Facebook + Instagram Together
  • Pre-Defined Ad Templates
  • Lead Generation Ads
  • Budget Control (Daily/Lifetime)
  • Audience Targeting
  • Real-Time Ad Tracking
  • Direct CRM Lead Integration
  • Retargeting Feature
  • Done-For-You Ads Support
📊
Campaign Management
6 Features
  • Bulk Campaign Creation
  • Contact Group Selection
  • Campaign Scheduling
  • Campaign Analytics
  • Click & Response Tracking
  • Campaign History
🧾
GST Billing System
8 Features
  • GST Invoice Generator
  • Auto Tax Calculation
  • HSN/SAC Code Support
  • PDF Invoice Download & Share
  • Customer Billing History
  • Payment Status Tracking
  • Multi-Business Billing
  • Auto Invoice Number
💳
Payment & Subscription
6 Features
  • Monthly / Yearly Plan Creation
  • Customer Subscription Tracking
  • Package Expiry Alerts
  • Renewal Reminder System
  • Payment Entry & Tracking
  • Revenue Reports
👨‍💼
Team & Role Management
5 Features
  • Multi-User Login System
  • Role-Based Access Control
  • Task Assignment System
  • Employee Performance Tracking
  • Activity Monitoring
📈
Reports & Analytics
6 Features
  • Message Reports
  • Campaign Reports
  • Lead Conversion Reports
  • Sales Reports
  • Agent Performance Reports
  • Real-Time Dashboard
🌐
Integration Features
4 Features
  • Facebook Lead Ads Integration
  • Website Form Integration
  • API Integration Support
  • Webhook Support
🔐
Security & Control
4 Features
  • Secure Login System
  • Data Protection & Encryption
  • Role-Based Permissions
  • Activity Logs
⚙️
Additional Smart Features
6 Features
  • Contact Management System
  • Import / Export Contacts
  • Template Library
  • Multi-Language Support
  • Mobile-Friendly Dashboard
  • Cloud-Based Access (Anywhere)
💡 All-in-One Platform — Why Choose Need24?
No need for multiple tools — everything you need to run and grow your business is right here
👉 WhatsApp + CRM + Calling + Ads + Billing
👉 No Multiple Tools Needed
👉 Perfect for Agencies & Businesses
👉 Fully Automated Lead to Conversion

Get Started in 4 Easy Steps

Launch your WhatsApp marketing platform in minutes — no technical expertise required.

1

Create Your Account

Sign up free in 2 minutes. No credit card required to get started with our generous free plan.

2

Connect WhatsApp API

Link your official WhatsApp Business number via Meta WABA — we guide you through every step of the process.

3

Import Contacts & Build Bot

Upload your contact list, build automated chatbot flows and create your first campaign template.

4

Launch & Grow

Send your first campaign, monitor analytics and scale your business with WhatsApp automation.

Simple, Transparent Pricing

Choose the plan that fits your business. All plans include official WhatsApp Business API access. Start free — upgrade anytime.

🆕 Free Plan
0
/ month — Forever Free
  • 50 Contacts
  • 5 Campaigns Per Month
  • 10 Bot Replies
  • 100 Contact Custom Fields
  • 5 Team Members / Agents
  • AI Chat Bot
  • Chatbot Module
  • Bot Flows
  • API & Webhook Access
Get Started Free
💼 WhatsApp Growth
5,000
/ month  |  ₹55,000/year
  • Unlimited Contacts
  • Unlimited Campaigns
  • Unlimited Bot Replies & Flows
  • Unlimited Custom Fields
  • AI Chat Bot
  • Chatbot Module
  • Manual Bot Reply
  • Full API & Webhook Access
  • Priority Support
Get Growth Plan

All plans include + WhatsApp Cloud Messaging Charges from Meta. Start free — no credit card required.

Businesses Love Need24 CRM

See what our customers say about growing their business with WhatsApp marketing automation.

★★★★★

"Need24 transformed how we handle customer support. Response time dropped from 4 hours to under 2 minutes with AI chatbot. Revenue is up 40% in just 3 months!"

R
Rahul Sharma
E-Commerce Store Owner, Delhi
★★★★★

"The multi-vendor feature is incredible. We manage 25 clients from one dashboard and bill them via Stripe automatically. Best investment for our digital agency!"

P
Priya Mehta
Digital Agency Owner, Mumbai
★★★★★

"Sending bulk WhatsApp campaigns for our real estate listings is now so easy. Our lead conversion rate tripled after switching to Need24's WhatsApp CRM platform."

A
Amit Verma
Real Estate Developer, Ahmedabad

Frequently Asked Questions

Everything you need to know about Need24 WhatsApp CRM.

What is Need24 WhatsApp CRM?

Need24 is a multi-vendor WhatsApp Business API CRM platform that allows businesses to send bulk messages, automate chatbots, manage CRM contacts, run campaigns and grow customer engagement through WhatsApp.

Do I need an official WhatsApp Business API number?

Yes, you need an official WhatsApp Business API (WABA) number approved by Meta. We guide you through the entire process of getting your number approved and connected to our platform.

Can I manage multiple clients or businesses?

Yes! Need24 is built for agencies and multi-vendor use. You can create sub-accounts for multiple clients, set individual limits, manage their campaigns and billing from your main admin dashboard.

Is there a free plan available?

Yes! Our Free Plan includes 50 contacts, 5 campaigns/month, AI chatbot and 5 team members — forever free. No credit card required to sign up and start using the platform.

How does the AI Chatbot work?

Our AI Chatbot is powered by Flowise AI integration. You can build intelligent conversation flows, connect to knowledge bases and automate customer support responses 24/7 without any coding.

How do I sign up for Need24?

Simply click "Start Free Trial" on this page, fill in your details and you'll have access to your dashboard in minutes. Our team will guide you through connecting your WhatsApp Business API number.

What We Offer

Our Services

Complete Digital Solutions — From Marketing to Technology, We Cover It All

Digital Marketing

Expert Meta Ads (Facebook & Instagram) campaigns that drive real results and maximize your ROI.

WhatsApp API Services

Powerful WhatsApp Business API integration for bulk messaging, chatbots & automated customer engagement.

TeleCalling CRM

Advanced CRM with call recording, team management & real-time analytics for your telecalling operations.

GST Billing System

Complete GST-compliant billing solution with invoice generation, tax management & financial reporting.

Graphic Designing

Creative & professional graphic design — logos, banners, social media posts, branding & more.

Video Creation

Animation, UGC, Reels, Influencer videos & more — engaging content that converts viewers into customers.

Website Designing

Modern, responsive & high-performance websites built to impress and convert your visitors.

Mini Website & Digital Card

Smart digital visiting cards & mini websites — your complete online identity in one tap.

Digital Marketing Training

Professional training programs to master digital marketing — from basics to advanced strategies.

Freelancer Hire

Connect with top verified freelancers for your digital projects — fast, reliable & cost-effective.

Our Presence

We Are Pan India & Beyond

7 Offices across India & UAE — Always close to you, always ready to serve.

Head Office

Gandhinagar, Gujarat

B303 & B304, Swagat Rainforest 1, above Amoron Batteries, Kudasan, Gandhinagar, Gujarat 382419

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Branch Office

Delhi

Cabin-7, 2nd Floor, E-21, Sector 3, Brainy Colony, Rohini, Delhi 110085

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Branch Office

Jaipur, Rajasthan

A-33/34, Gokul Vatika, near Jawahar Circle, Durgapura, Jaipur, Rajasthan 302018

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Branch Office

Udaipur, Rajasthan

3rd Floor, Lucky Arcade, Above Nakoda Helmet, Delhi Gate Circle, Udaipur 313004

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Branch Office

Mehsana, Gujarat

Seven Space Tower, T-77, opp. Hanuman Temple, Radhanpur Road, Mehsana 384002

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Branch Office

Surat, Gujarat

701/702, 7th Floor, Joyos Hub Town, Adajan Patiya, Surat, Gujarat 395009

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International

UAE — Sharjah

Sharjah Media City, Need24 Digital Marketing Agency, 12 - Sharjah, United Arab Emirates

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Ready to Grow with WhatsApp?

Join 500+ businesses already using Need24 to automate WhatsApp marketing and boost revenue.

Chat on WhatsApp!